Five Tips for Employing a Financial Debt Retrieval or Financial Debt Collection in Scotland

Founded in 2007 Group is a UK-based credit management, recoveries direction, and business process outsourcing firm operating in both the B2C markets with offices in both Glasgow and also Stratford-upon-Avon. Its focus is on understanding its customers' requirements and providing innovative solutions which help establish triumph for them and to their own customers.



Widely considered a leader in regards to innovation and the use of new technologies has established itself as a market leader when maintaining its independence from bigger less agile competitors. Since the companies launching back into 2008 and its staff have won a number of high profile industry awards including, Best use of technologies for itself service client portal WeWantToSayYes.co.uk and again in 2016 for its own voice recognition dialler platform, as well as being recognised for advanced use of technology is to date the sole DCA to have won both very best customer and finest commercial DCA.

Broad industry appeal, functions with an assortment of customers from many of distinct sectors including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we are able to work seamlessly across these sectors due to our innovative on boarding processes which are made to facilitate a comprehensive comprehension of our customers business before beginning work with them.


When you work without a taken for granted, we take the time to get to know you and click for more your customers, the approach we invent for you is special to your company requirements and evolves along with our venture.



Customer focussed, has always worked with the belief that regardless of the present situation a client finds themselves dealing with, they are and will always stay a valued client of their clients, this ethos implies that works with its customers across a variety of debt types and age. In addition to working with customers on overdue arrears and elderly debt accounts also works with a number of customers at very early stage arrears, often in a white label capacity representing and carrying the name of a number of the UK's biggest titles.

Investing in our people, we are a professional services business focusing on a very substantial set of standards that are governed by the Financial Conduct Authority, and also as member of the highly regarded Credit Services Association we are committed to ensuring that all our people work into the very highest of standards. Development and training play an integral part in the lives of all employees at all levels, Coaching does not finish once induction is completed but is ever present during the working environment.

Quality assurance plays an integral role in all that we do ; QA rolls all elements of our enterprise and is coated Debt Collections - Consumer Protection Topic with our line of defence and backed up via our very own internal audit team and separate compliance capabilities.

Groups senior management team is composed of a number of the very experienced and well recognized professionals in the market, with more than a 150 years combined experience in the sphere of financials.

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